About Care Valley

Enabling Dreams, Empowering Lives

At Care Valley Disability Services, we are dedicated to transforming the lives of disabled individuals across Australia. With a profound commitment to fostering inclusivity, empowerment, and independence, we provide exceptional support services that make a meaningful difference.

Our Vision
Our vision is to be a leading provider of disability services, known for our unwavering commitment to excellence and our transformative impact on the lives of individuals with disabilities. We aim to be a trusted partner, empowering and advocating for the rights and well-being of those we serve.
Our Mission
Our mission is to provide personalised and comprehensive support to individuals with disabilities, fostering their independence, promoting their well-being, and enhancing their overall quality of life. We are dedicated to delivering exceptional care, tailored to the unique needs and aspirations of each individual.


Compassionate Assistance Respect and Empowerment


Providing heartfelt care and understanding to support the emotional well-being and growth of disabled children.


Offering dedicated help and guidance to empower disabled children in achieving their developmental milestones and educational goals.


Treating disabled children with dignity, honoring their unique abilities, and fostering an inclusive and supportive learning environment.


Equipping disabled children with the skills, resources, and opportunities they need to confidently navigate their journey of learning and personal growth.

Empowering and uplifting disabled individuals today paves the way for a more inclusive and compassionate society tomorrow. Where every person’s abilities are celebrated and no one is left behind.

Kiltom Al-Tobi

Director at Care Valley Disability Services


Can I choose my preferred service providers under the NDIS?

Yes, as an NDIS participant, you have the right to choose your preferred service providers. You can select providers who best meet your needs, align with your goals, and deliver quality services.

What happens if my circumstances or needs change? Can I modify my NDIS plan?

If your circumstances or needs change, you can request a review of your NDIS plan. The review process allows for adjustments to be made to ensure your plan remains responsive to your evolving requirements.

What is the difference between self-managing, plan-managed, and NDIA-managed funding?

Self-managing means you directly manage your NDIS funds and engage with service providers. Plan-managed involves using a third-party provider to handle your budget and payment management. NDIA-managed means the agency handles all financial aspects on your behalf.

Are there any restrictions on the types of services or supports I can access through the NDIS?

The NDIS provides funding for reasonable and necessary supports related to your disability. While there are guidelines, the NDIS aims to be flexible and person-centered, accommodating a wide range of services and supports.

How can I find and engage suitable disability service providers within my local area?

The NDIS has an online provider search tool to help you find and engage suitable service providers. You can search based on location, services offered, and participant feedback. You can also seek recommendations from your support coordinator or local disability support organisations.

Reach out to Care Valley

Let's start the conversation and discover how we can support you

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